FAQ

Booking Online? Accepted payments?

You can complete your booking over our website: Book now.

We offer common payment options integrated on our website – no third party booking engines – all secured via SSL – processed via highest security standards. See payment Details

How do I get to your houses?

You can book your transfer as an extra when booking over shrinehouses.com from the airport or from any location.

Do you include Services? How about Breakfast?

Booking over shrinehouses.com will automatically include transfer at arrival and breakfast for every guest for the full length of your stay. Our cleaners make sure to keep the standards high.

In addition, you have the possibility to add to your booking our services like Balinese Massage, Dinner at arrival, Baby sitter etc. You can obviously add service during your stay at any time by contacting us.

What’s your cancellation policy and refund?

We’ve received outstanding reviews in the last years thanks to the personal attention we provide our guests. We do our best to accommodating you as best as we can. That’s our commitment! In return we kindly ask our guests for their commitment.

As a small accommodation business short term cancellation impact us heavily. However, we know that unexpected circumstances can interfere holidays plans. With our refundable rate, you have the option of:
Free cancellation 28 days before check-in. During high season free cancellation 56 days before booking. More under Terms&Conditions

If you should feel uncertain about your holiday plans you can always back them up with an appropriate travel insurance.

Best time to visit Bali?

The dry season goes from April to October with average – air & sea (yes, the same) – temperatures of 27°C / 80°F and wet season from November to March with slightly higher averages. Wet does not mean that you won’t see any sunshine during the day.

How about the best swell season for surfing?

Indonesia is known to have one of the most consistent swells in the world, receiving gorgeous waves from the Southern Ocean all year round! Peak time is during the dry season on the west-coast – while the east cost gets big during the wet season. Enjoy legendary Surf Spots like Padang Padang, Bingin, Impossibles and Uluwatu right in front your doorstep.


Still questions?

Contact Us directly – we’re happy to help!